We hold intellectual property rights in the highest regard, including copyrights, trademarks, patents, designs and trade secrets. We are dedicated to protecting these rights and ensuring the legitimacy of all products and images displayed on our platform. That being said, accidental oversights may occur given the extensive range of our inventory.
If you are an intellectual property right holder or its authorized representative and believe any content on our website infringes upon your rights, please contact us immediately. We pledge to take swift action to protect your legitimate rights and interests.
How to File an Infringement Complaint To submit a formal copyright or trademark infringement claim, please provide the following information to our dedicated email: support@oungewears.co.uk:
Proof of Identity: Official documentation that verifies you as the rightful owner or a legally authorized representative of the relevant intellectual property.
Detailed Description: A clear identification of the infringing material, including the specific product URL(s) located on our website.
Contact Information: Your full physical address, telephone number and email address for all follow-up communications.
Good Faith Statement: A formal declaration stating that you believe the contested use of the material has no authorization from the right holder, their agent, or under applicable law.
IP Identification: Specific details of the intellectual property you are claiming (e.g., “XYZ Copyright” or “ABC Trademark, Reg. No. 123456, Registered 1/1/04”).
Trademark Specifics: For trademark-related claims, please provide the registration number or a link to its official publication, the infringing URL, and any additional evidence of your ownership or usage rights.
Important Notices:
Dedicated Channel: The email address support@oungewears.co.uk is reserved solely for intellectual property dispute matters. For all other inquiries, please contact our Customer Support team.
Legal Consequences: We treat all valid infringement complaints with the utmost seriousness. Please be aware that submitting a false infringement notification may result in legal liability, including the obligation to cover any resulting damages and attorney fees. If you are uncertain whether any material constitutes an infringement, we advise you to consult legal counsel before filing a notice.
We thank you for your cooperation as we work together to foster a compliant and respectful marketplace.